Support
Contact Nuvelle support, operated by innovation co, Ltd., for help with accounts, purchases, playback, and data requests.
Contact us
Nuvelle is operated by innovation co, Ltd.. For help with a Nuvelle application or the nuvelle.ai website, email support@nuvelle.ai. We usually reply within two business days.
Common questions
Playback issues. Check your network connection and make sure you are on the latest app version from the App Store or TestFlight.
Account deletion. Email us from your registered address and we will delete your account and data within 30 days.